Cookies

What are cookies?

Cookies are small text files which are sent by us to your computer or other device (e.g. mobile phone, tablet). Cookies enable us to track your current online experience, save your shopping bag and gather valuable anonymous marketing information on website use which allows us to continually improve our website and service to you. Cookies cannot harm your computer and do not contain any personal or private information such as your name, address or payment information.

Users are able to set their browsers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Enabling this last option means that online shopping is not possible and that users may not be able to take full advantage of the Penelope Chilvers site. Each browser is different, so check the ‘Help’ menu of your browser to learn how to change your cookie preferences and settings.

How we use cookies

The Penelope Chilvers site uses cookies mostly to remember what you have added to your shopping bag. In order to make full use of the Penelope Chilvers site, including shopping online, your computer, tablet or mobile phone will need to accept cookies. The cookies we use do not store sensitive information such as your personal or payment details.

Google Analytics

The website analytics service provided by Google also uses cookies to help the website analyse how the site is used. The information generated by the cookie about your use of the Penelope Chilvers website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Third Party Cookies

When you visit Penelope Chilvers you may notice some cookies that aren't related to Penelope Chilvers. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Banner Advertising on other websites

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn't contain any of your personal details.

Managing Cookies

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of the Penelope Chilvers site or process an order online. You will be able to delete existing cookies or block future cookies through your browser – please note different browsers have different procedures for this. More information on deleting or controlling cookies is available at www.AboutCookies.org.


Ecommerce by Eurostop.

Live Chat Software by Click4Assistance UK