CAREERS

Concession Sales Advisor The Shop at Bluebird, Guildford

To behave and present themselves as a Penelope Chilvers Brand Ambassador responsible for the delivery of sales targets and exceptional customer service. 

Knowledge, Skills and Experience

  • Previous experience working for a luxury fashion brand
  • Excellent written & spoken English
  • Punctual, polite and a team player
  • Must be confident of working with detail in a logical and organised way.
  • Diligent – accuracy in cash handling and stock management is essential
  • English, native or bilingual proficiency
  • Computer literate, Word & Excel
  • Ability to communicate well with customers & colleagues
  • Numeracy – ability to understand targets and, discounts
  • Demonstrate ability to go above & beyond in terms of customer service
  • Language skills an advantage
  • Must be prepared to undertake some physical work

Customer Service Assistant - Duke Street Mayfair

To behave and present themselves as a Penelope Chilvers Brand Ambassador responsible for the delivery of sales targets and exceptional customer service. 

Knowledge, Skills and Experience

  • Customer service experience
  • Excellent written & spoken English
  • Comfortable working with customers in a luxury retail environment
  • Punctual, polite and a team player
  • Must be confident of working with detail in a logical and organised way
  • English, native or bilingual proficiency
  • Computer literate, Word & Excel
  • Ability to communicate well with customers & colleagues
  • Numeracy ability to understand targets and discounts 
  • Demonstrate ability to go above & beyond in terms of customer service

For any further information reagrding these roles please contact Lauren: laurenirvine@penelopechilvers.com