CAREERS

Concession Sales Advisor – The Shop at Bluebird, Guildford

To behave and present themselves as a Penelope Chilvers Brand Ambassador responsible for the delivery of sales targets and exceptional customer service. 

Knowledge, Skills and Experience

• Previous experience working for a luxury fashion brand
• Excellent written & spoken English
• Punctual, polite and a team player
• Must be confident of working with detail in a logical and organised way.
• Diligent – accuracy in cash handling and stock management is essential
• English, native or bilingual proficiency
• Computer literate, Word & Excel
• Ability to communicate well with customers & colleagues
• Numeracy – ability to understand targets and, discounts
• Demonstrate ability to go above & beyond in terms of customer service
• Language skills an advantage
• Must be prepared to undertake some physical work

Customer Service Assistant - Duke Street Mayfair

To behave and present themselves as a Penelope Chilvers Brand Ambassador responsible for the delivery of sales targets and exceptional customer service. 

Knowledge, Skills and Experience

• Customer service experience
• Excellent written & spoken English
• Comfortable working with customers in a luxury retail environment
• Punctual, polite and a team player
• Must be confident of working with detail in a logical and organised way
• English, native or bilingual proficiency
• Computer literate, Word & Excel
• Ability to communicate well with customers & colleagues
• Numeracy ability to understand targets and discounts 
• Demonstrate ability to go above & beyond in terms of customer service