Customer Services

Our Customer Services team is available to answer any questions you might have Monday to Sunday between 10am and 6pm (GMT)

Please telephone: +44 (0) 20 7491 9777

Contact us toll free from USA & Canada: 1 800 667 4006

If you need to contact us at any other time, please email us below or on customerservices@penelopechilvers.com and we will get back to you as soon as possible.

Alternatively here is a list of frequently asked questions which may answer your query. 

Easter Customer Service Hours

Good Friday 10th April 10am - 6pm

Saturday 11th April 10am - 6pm

Easter Sunday 12th April CLOSED 

Easter Monday 13th April 11am - 5pm